AddvantageUSA Reviews | addvantageusa.com @ PissedConsumer

Lalena Kjq

Kansas City, Missouri

AddvantageUSA - Never Received Item Review from Kansas City, Missouri

Nov 04, 2016

They can tweet and tweet and I did everything I could to message them but I'm blocked. I was charge for an item I wanted and never received. They won't answer my email or phone calls. But yet they can constantly advertise their business. I mean don't take people money and leave them dry with nothing. I attached a photo from twitter because they were able to post about their business but can't reply to a customer.

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Reason of review:

Problem with delivery

1 comment

Lalena Kjq

Nov 04, 2016

I message them on fb too and they read my message and still nothing.

Helpful

Anonymous

Guest-840240

Brentwood, Tennessee

Addvantageusa Customer Care Review

May 02, 2016

Stay away from advantage USA, they have treated me very badly. I made two purchases and made timley payments until paid in full. They did not report any good payment to the credit bureaus, so i called only to be informed that my account has been closed. No communication.... nothing

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Reason of review:

Poor customer service

Anonymous

Guest-791912

It is not their fault

Feb 17, 2016

You know if people would just be honest and tell truth there would not be so many misinformed people in this world. AddvantageUSA did not take from anyone, people used other people information to obtain accounts with them, and when they found out, they cancel the S*$t out of those orders and those are the ones complaining. I personally would not send that money back or send any item to these people because they are thieves "the complainers that is". People need to understand that eCommerce companies are the biggest target for frauds in America and all kinds of dogs are out there to bring these company down. When AddvantageUSA informed me that they will not be shipping my order, and they have cancelled it and I should seek a charge back from my bank, I must admit I got a little upset. But when I spoke to the fraud manager and she told me what was going on, I became extremely empathetic towards there situation and complied with their request. I had an online business once and people took me to the ground, which is the reason I was using AddvantageUSA to help me rebuild my credit because I had to file bankruptcy. This is hard for the company and to this person who claimed loss of close to $500.00 that is a lie. the money you put down, is how much you should get back and not how much you would have paid for the item if they had ship it to you. I am glad they did not do it, because you sound like one of those rippers who take from honest people who is trying to make a living. Though I did not get my product, I got my money back and I am buying from them again.

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Pros:

Because they have helped people i know

Reason of review:

They tried

1 comment

Christabella Ktv

May 17, 2016

I am sorry, but you are an ***. I did not complain about anything to do with identity theft.

My complaint is a result of them constantly stringing me along, taking my money and not delivering what I was continuously promised. It's no wonder your company failed...you are simply am *** .

Helpful

Loyal Fwg |

Seaford, Delaware

Customer who has been using my identification!

Dec 30, 2015

Hello! My name is Albert Lee McCoy III and Phone Number would be 302 339-**** Mobile Phone along with residing at Immanuel Shelter Color Purple Rehoboth, Delaware at the Present Time! I have had a individual who resides in Milford, Delaware 19963 and has been using my Identification to order Items from the Company Addvantage USA Blue Account. This individual isn't Albert Lee McCoy III and I would like to be contacted from someone at your company! This issue needs to be resolved about someone who is using my USA BLUE Account soon as possible!

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Loss:

$3000

Cons:

Identification theft

Reason of review:

Identification Theft

Preferred solution: Let the company propose a solution

1 comment

Guest-1113284

Feb 17, 2016

Mr. McCoy we are sorry about your identity being stolen and we would like to help you catch the person who did this. To date we have no one in as a customer by that name so we urge you to please call us so we may get to the bottom of this.

Helpful

Christabella Ktv

Mountain View, California

AddvantageUSA - 48 Inch Smart Tv Review from Mountain View, California

Nov 16, 2015

1.9

Updated by user May 17, 2016

I never did receive the TV I had paid a deposit on and after contacting them daily for 3 months straight, I was informed that I would not be receiving it due to the fact that AddvantageUSA teamed with a different credit provider and unless I had a ridiculously high credit score they would not be extending me credit. This, after making my monthly payments on time (sometimes even before payment my monthly was due).

I would NEVER recommend this company to anyone and regret purchasing from them. Not only do they charge crazy interest, but they also do not report the payments to the credit bureaus as promised.

Original review Nov 16, 2015

I ordered the first time on 08/06/15 and received my order 09/05/15. I thought it would be safe to place another order on 09/10/15. However, as of today (11/16/15), I have yet to receive my second order. Unlike most, I am successful in weekly online chats, but have been informed that shipping has been, and still is, shut down. They have no idea when shipping will resume, but since I know of anyone else do willing in to extend me credit, I am doing my best to be patient in hopes that I will still eventually get my second order. I did place an order on 09/05/15 and cancelled right away and I received my refund within 3 business days. Unless anyone else knows of another company willing to sell me a big screen TV and pay for it on time, I will continue to wait and see what happens.

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Reason of review:

Not as described/ advertised

1 comment

Christabella Ktv

Jan 02, 2016

Update 01/02/2016: Still no TV and now I can't get in touch with f anyone at the company even though the website showed online chat help was available. I put a small down payment on this TV and I have to wonder if I had paid half or full price would I have gotten my TV by now. Regardless, this is a bunch of ***.

Helpful

Anonymous

Guest-751951

Bellevue, Washington

Addvantageusa Online Order Review from Bellevue, Washington

Dec 15, 2015

1.0

Placed an order 12/03/2015. Money taken from my account for down payment 12/06/2015. Order remained on hold til 12/10. Unable to contact anyone via email, phone or any other way til I put in an investigation through the bank. Supposedly they needed copy of my ID which I sent. Next day emails comes through stating I need to apply blah, blah. Long story short no merchandise,no money just a bunch of ***.

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Reason of review:

Order processing issue

Anonymous

Guest-575655

Brooklyn, New York

Addvantage USA

Dec 29, 2014

I made a purchase through addvantage USA, now I just want to have basic information such when will receive my package what's my tracking number, I have been calling every day, every hour or 5 mins, there no one to answer my questions I left several voice mail, send numerous email still I haven't receive any answer from them, at this point on I just want to cancel because their customer service does not work for me, even the chat room there's no one there to assist me with anything. I don't know what's going on but I like to talk to human being. All I have been getting from them is yo leave a voice mail someone will be with me once they are free, it has been one week now since I made my purchase so how come I still do not have an individual on phone to talk to me. Bad customer service and I'm scared that this is a scam.

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Loss:

$461

Cons:

Not one bit

Reason of review:

Order processing issue

6 comments

Guest-1074135

Dec 04, 2015

I'm. scared too because they took my money yesterday but I can't talk or chat with a soul.

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Yanna Qvj

AddvantageUSA - Tv Review

Nov 19, 2015

Hello as of today i still haven't gotten my money back after they sent me a email stating that I would be getting my money in 5-7 business days here it is a month later still know money this company needs to be shut down taking people money and know merchandise know nothing I'm pissed!!!

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Reason of review:

Problems with payment

1 comment

Guest-1233265

Oct 28, 2016

At least you got an email. The shut me out of their site and never returned any calls.

All for a lousy$9.99. first they said it was suspicious that I was maxing out my account on the first order, then I reordered spending Only half my limit then I used a promo email to get the order shipped for $9.99. when I looked at my account it stated that the order was cancelled, well, you know the rest. It's been 2 years and I still haven't received a refund of my $9.99.

thank God I didn't send them 50 percent. Someone needs to shut them down!!!;;;;#

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Leandra Kye

Frankfort, Kentucky

ORDER SHIPPING

Sep 22, 2015

2.3

ON OR ABOUT 8/15/2015 I PUT IN A ORDER FROM ADDVANTAGE USA. ON OR ABOUT 8/20/2015 I REC'D A CALL THAT THEY NEEDED MORE INFORMATION IN ORDER TO PROCESS MY ORDER. THE INFORMATION WAS GIVEN. I WAITED APPROXIMATELY 2 WEEKS BEFORE CALLING AGAIN ABOUT MY ORDER. THEY REQUIRED MORE INFORMATION THEY ASKED FOR MY DRIVERS LICENSE AND SOCIAL SECURITY CARD , I FOUND THAT A BIT STRANGE THEN THEY ASK SEVERAL SECURITY QUESTIONS LIKE STUFF THEY HAVE WHEN YOU ASKING FOR WHEN YOUR CREDIT REPORT IS CHECKED. OK I COMPLIED WITH ALL THAT. AND THEY SAID THEY WOULD PUT IN ON THE FOLLOWING FRIDAY SEPTEMBER 4TH FOR MY ORDER TO BE PROCESSED THIS WAS ON OR ABOUT SEPTEMBER 1, 2015 WHEN THAT STATEMENT WAS MADE. I HAVE SENT SEVERAL EMAILS AND NO ANSWERS TO MY EMAIL , I TRIED THEIR ONLINE CHAT AND I HAVE NOT REC'D ANYTHING BACK. I HAVE REC'D A BILL FROM UAS FOR THE AMOUNT OF THE PURCHASE AND I STILL DONT HAVE ANY MERCHANDISE. WHEN I CHECKED THE ONLINE ACCOUNT FOR STATUS OF THE ORDER IT SAYS PROCESSING. IS THIS A LEGITIMATE BUSINESS OR IS THIS NORMAL PRACTICE. I LIVE IN THE CONTINENTAL USA AND I DONT KNOW WHY THIS PROCESS IS TAKING SO LONG. IT HAS BEEN AT LEAST 38 DAYS SINCE I PUT MY ORDER IN . HOW CAN I GET THIS RESOLVED I WOULD LIKE TO HAVE THE MERCHANDISE AND MAKE MY MONTHLY PAYMENTS WHEN I DO GET IT.

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Pros:

Getting a new start on building up my credit

Cons:

Were slow

Reason of review:

Problem with delivery

2 comments

Guest-1113286

Feb 17, 2016

When applying for credit with any company it is normal business practice to ask a person to identify themselves to prevent fraud. Because you did not add a name we are unable to address this post as we would like to. Please call us.

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Gracie Gpr

Tulsa, Oklahoma

The New Scam, Cyber Fraud

Oct 13, 2015

3.9

"I can't get my money back!" is a new scam. I lost everything to an identity theft. The thief tried to buy things from companies online using my personal information. Not just one company, but a lot of other companies. When the thieves fail, when the companies catch them, they go online to complain about it. These POS actually get online and bhitch because they were not getting back money that they never spent. I found out the truth. If I have great credit, I can go to Amazon. But if mycredit it not so good, I have to worry because the thiefs are making it bad for everyone. I guess I will keep trying, I c an always go back to Target if I have to.

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Loss:

Pros:

Were honest with me

Cons:

Were slow

Reason of review:

Problem with delivery

Preferred solution: Let the company propose a solution

1 comment

Diana P Weh

Guest-1050497

Oct 19, 2015

Your review is all over the place. I cant even understand what youre trying to say

Helpful

Anonymous

Guest-740348

Stockbridge, Georgia

Laptop Review

Nov 25, 2015

1.0

I placed order sept 4 it is now Nov 24 and items have not shown. But the bills and Collection calls come daily

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Reason of review:

Order processing issue

Yanna Qvj |

Beltsville, Maryland

Addvantageusa Online Order Review from Beltsville, Maryland

Oct 20, 2015

I have not received my items order 10/8/15 have not heard anything nor are they answering the phone i want my money or i will sue this company seems like a rip off company

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Reason of review:

Problem with delivery

1 comment

Yanna Qvj

Nov 05, 2015

This company was quick to cancel my order when I emailed them and still haven't refunded my money yet they said 5 to 7 days as of yet I haven't received my money I'm going to sue it's ashame you have to go this route just to get your money crazy.

Helpful

Anonymous

Guest-747821

Hilo, Hawaii

Other Product Review

Dec 08, 2015

I applied but don't know if I'm approved

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Kaoru Yqo

Port Aransas, Texas

I See Trolls! "Pissed Off" Paid Off Bogus Scam Trolls

Jul 12, 2015

4.0

Let me get this out front: I am a self employed, small business owner. I like AddvantageUSA. Great company. Credit for me after the ex ruined my credit in our divorced. They gave me a chance to buy the best products and build a fresh start with my credit history. Great idea, right? So, I am searching the net and stumble across all these repetitive complaints. I think, HUH? This isn't the company I know. Every company has a problem here and there, but not all this trash talk. I've been with Addvantage for more than six months, made THREE purchases, and never had a problem. My first order, fine. My second order, fine. My third order? You guessed it, fine. I make my living as a marketing consultant, and the only thing I can figure out about this is someone doesn't like the competition. Must be trolls up in here.

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Pros:

Getting a new start on building up my credit

Reason of review:

Good customer service

2 comments

Guest-1074425

Dec 05, 2015

LOL i think your the troll... must work for them

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Anonymous

Guest-727737

South Lake Tahoe, California

Run!!!!

Nov 02, 2015

1.0

This company is a complete and utter JOKE!! They don't staff their call center with enough people to answer phone calls. They approve your account and then if you have questions, good luck getting anyone on the phone. Every single time I had tried to reach them to get an update on my order their "customer service chat" which says its always available doesn't work; all their mailboxes are full, they are rude beyond belief and even their out sourced billing service says they are difficult to reach. I wouldn't EVER do business with this organization. Their rating on the BBB is a big fat F. Filed a complaint with the BBB and they then turn around and blame the customer for their lack of addressing questions....like it was the customer's fault they screwed up. Unbelievable!!

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Cons:

Customer service

Reason of review:

Poor customer service

Denee Kam

Addison, Texas

Scam

Aug 18, 2015

1.0

I placed an ordered (with a down payment) 2 weeks ago and today I received an e-mail today stating that my account has been closed and order cancelled with no way to even get a refund. They had me send a copy of my ssi card front and back, drivers license, and pay stubs to them first asking me to send them by e-mail after I called them and told them that their site says that they will never ask for personal information via e-mail they had me send the information by fax. I was told everything was fine at that point and my items would be shipped now I'm getting an e-mail as I stated earlier saying my account is closed and the order is cancelled. I tried calling them many times today nobody has picked up an when someone finally did she told me she doesn't know what happened! Now I feel like I'm going to be a victim of identity theft. Stay away from this company...

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Reason of review:

Poor customer service

Preferred solution: Deliver product or service ordered

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AddvantageUSA

AddvantageUSA Overview

Media from reviews

AddvantageUSA - Never Received Item Review from Kansas City, Missouri

Addvantageusa Customer Care Review

It is not their fault

Customer who has been using my identification!

AddvantageUSA - 48 Inch Smart Tv Review from Mountain View, California

Addvantageusa Online Order Review from Bellevue, Washington

Addvantage USA

AddvantageUSA - Tv Review

ORDER SHIPPING

The New Scam, Cyber Fraud

Laptop Review

Addvantageusa Online Order Review from Beltsville, Maryland

Other Product Review

I See Trolls! "Pissed Off" Paid Off Bogus Scam Trolls

Run!!!!

Scam

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